Return Policy
10,000 Spins Guarantee
If you’re unhappy with your purchase, we’ll find a solution for you. Most of our products can be returned or exchanged within 90 days. And we’ll pay for the return shipping if you’re in the US.
The Spinsterz makes returns easy and hassle free. We offer our customers our 10,000 Spins Guarantee, if you are not happy with your purchase for any reason you may return it within 90 days of receiving your order.
Return for Refund or Store Credit
- Send an email to support@thespinsterz.com and include your order number and why you want to return your product.
- A return shipping label will be provided for you.
*Free return shipping label for US customers only at this time.
*Item must be returned in good working order and show no signs of damage.
*Full refund is at sole discretion of The Spinsterz.
If you are returning a hoop we will send you very specific instructions on how to package it so it does not get damaged in transit.
