Got a Question? Call or Text Us!
541-241-8727
541-241-8727
Price TBD
This is the place to come if you need your Flux hoop repaired, upgraded, resized, retubed, etc.
For resizing, you should know that we measure the OD of our hoops.
Your hoop will be sent back to you in a new box as if it was a brand new purchase.
In order to begin the repair of your hoop, we need you to get it to us first!
USPS is the cheapest way to ship your hoop, but also the least reliable. Since COVID-19 their service has gotten MUCH worse and they are losing packages somewhat frequently. We'd recommend UPS or FedEx, but yes, they are more expensive.
If you opt to use USPS, please buy insurance to protect your investment.
Once we receive your hoop in our shop we will welcome it in with open arms and allow it to relax a bit after its long journey stuffed in a box. After your hoop is sufficiently rested it will be fully inspected by our certified awesome hoop flow technicians.
UPDATE July 13th, 2020 - We are estimating a 2-3 week turnaround time currently. (See the date over there 👈, we'll update this as the timeframe changes).
If you need your hoop FAST, please choose the expedited shipping and service options during checkout. Please contact us at support@thespinsterz.com to let us know how fast you need it and what your deadline is.
After your hoop has been inspected, if we find other issues not covered under warranty that were not originally reported in the Flux Hoop Repair Request, we will contact you with options and pricing.
Please choose the services that you would like to add to your order, each item is priced individually depending on what you need.
If you only need your Flux hoop serviced under its warranty, then you do NOT have to select any of the services available.
This warranty covers the electronic internals of the hoop (LED Strip, Board, Soldered Connections, and other "Guts" of the hoop).
Full warranty details can be found on the Flux Hoop product page.
Fixed it up like new. Literally a brand new hoop after having mine for four years. So thankful for this warranty.
Hey Shelbi! Wow thank you so much for sharing your experience for your Flux Hoop Repair! We are so happy to be able to get Flux hoops fixed up and sent back to be used and loved >3 Happy Hooping! ~George-Anna
Thank you so much spinsterz! Never thought I would be able to get my flux repaired and you guys came in clutch!
Hey Michelle! Thank you so much for entrusting us with your Flux hoop! We are so honored to be able to repair your hoop>3 ~George-Anna
Overall bless The Slinsterz for taking over the Flux and making sure everyone gets their hoops repaired and taking the burden that comes with it all. They are nailing it! Nailing it with stellar customer service. Couldn't be happier!
Hey Adam! Aww thank you so much for sharing your experience and kind words with us!! We are so happy that we can give back to the Flux Hoop community >3 ~George-Anna
They got my hoop fixed and sent back to me in just a few weeks!! So happy to have it back and working well!
Hey Jesse! We are so happy that we could get your Flux Hoop fixed up and back to you swiftly! Happy Hooping!! ~George-Anna
My Flux stopped working properly around the time the last seller lost the rights in February. When I learned the Spinsterz were taking over, I was ecstatic! When my group was up to send my hoop in, I got it back faster than expected and now it works perfectly! I couldn’t be happier with the Spinsterz
Hey Julia! Thank you so much for providing us with your trust and patience so that we could fix your Flux Hoop! We are so happy to hear that we exceeded your expectations >3 Happy Hooping! ~George-Anna