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We've been serving the flow arts community for 14 years, we were actually one of the first companies in the US making hoops and fire toys.
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"If I don't provide you with the best service and product you have ever had, then I will give you your money back."
~ Brandon Huston - Owner, and Professional Fun-Haver.
Had a great experience w customer service! Staff I ordered was out of stock and everyone worked hard to maintain communication and work with me to get the one I needed and keep me updated through the process when things were back ordered etc. Got the fire spokes for this too and excited to light it up. The carbon fiber is nice, light, well balanced. Liked it so much I ordered a second for a gift and the second was shipped incredibly fast.
This dragon staff is amazing & I’m so impressed with the customer service! The shipping was way quicker than I originally thought! I would definitely recommend!
I may have slightly miscalculated in getting this right at the end of the quarter. It’s been so hard to put it down to work on final papers for class! This is my first dragon staff, so I don’t have much to compare it to, but so far I love the weight of it and the overall feel. Very sturdy. The color of the EPDM definitely comes off on my body, particularly during long sessions, but it’s easy to wash off and is not noticeable as I spin. I’ve already dropped it many times, and it has taken it like a champ. As I do with all my props, I’m already thinking about ways to modify it improve my experience of it further. I wired my claws with little watch battery powered wire string lights, which looks amazing! The holes in the claws makes it super easy to do. As I eventually want to learn Helio Staff, I’ve also been reaching out to Dark Monk to see about getting custom ends for the Threeworlds base (which they 100% do) and wicks that I can use in both the Threeworlds hubs and in the Helio Staff wick mounts (which we’re in the process of figuring out). Overall great investment if you plan to move on to a fire dragon or want the able to modify down the road. Only downside for me is that Threeworlds is based in Australia, so getting additional parts and different staff ends is a bit of an investment with the cost of shipping to the US. I definitely wish Spinsterz carried more of the separate staff ends for that reason, but it’s also understandable to only carry so much. In terms of the Spinsterz, I loved working with them! They were super attentive to me and reached out after I had left this staff in my cart for a little bit. Each interaction with them felt super authentic and sweet, and the shipping was ridiculously fast, so I got to start playing around with my staff sooner! Thank you!
My experience was great! There was a little mix-up on some parts but Jennifer caught the mistake before the original shipment arrived to let me know about it. When I received the first shipment I let her know, and the correct parts were sent at the start of the next business day. The solid communication throughout the whole thing was top notch, and I absolutely love my staff. Next purchase is either led lights or glow in the dark ends. Thank you guys so much for being awesome, and I will have the original aluminum staff shipped back as soon as I can get it to the post office.
Hey Wilson! Thank you so much for sharing your experience and video, along with your willingness to work with us to resolve the mix up :) Happy Flowing! ~George-Anna
I have been dragon staffing for about a year now and this is my second staff. I love the grip, balance and ease of use for learning and mastering new moves. Would recommend this for any staffer who wants to get learning .
Hey Kenneth! Thank you so much for sharing your experience with us! We are so happy to hear how great your new staff is working for you :D ~George-Anna