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Returns / Exchange Policy
We want to make it simple and easy for you to return or exchange a purchase if you're not satisfied with it because at the end of the day we want our stuff to make you happy.
Here's what you need to know about our return policy:
Change of Mind Returns
If you wish to return an item because you have changed your mind that's okay with us, we'll offer you a refund or a credit note provided that:
- You return the item within 30 days of purchase
- Your item must be in new and unused condition
- You are willing to pay for the return postage, if purchased online, and understand the postage charges on your original order are non-refundable.
Please contact us at support@thespinsterz.com to assist you in your return.